Terms of use

Terms of Sale:

Using the online Mazadak App to sell is considered a legitimate and religious sale that requires offer and acceptance. The seller’s placement of item in the auction shall not mean an offer by him/ her for sale, rather it is an offer (without) an element of sale. The bidding and the price offer by the bidder are considered as an (acceptance) on his/ her side that has not been matched by the seller’s acceptance of selling the item yet, in case if the price is less than the price requested by the seller.  Therefore, this does not mean the completion and conclusion of the sale. Alternativity, the seller shall accept the amount of the bidding proposed by the bidder for conclusion and completion the sale. In case the seller does not accept the amount, seller shall have four options to choose between them: re-list the auction at a fee as shown in the application, accept to sell at the auctioned price, offer at the showroom, or withdraw it with the following consideration:

  1. The seller (Individual, institution, company) shall pay the fee after the sell according to what is mentioned in the app. In addition to the inspection fees of the vehicle.
  2. If the seller is a financial entity, he is dealt with as a customer who is bind to the selling terms and conditions and Mazadak does not bear any dispute between the financial entity and its client in the event of sale according to the price agreed upon with the financial entity.
  3. The seller shall disclose any deficiency in the item
  4. The seller is not obligated to have an inspection report.
  5. If the seller is an authorized broker, an official document shall be presented to sell an item through Mazadak.
  6. The seller cannot withdraw an item until the auction ends. And the seller does not have the right to end the auction before the designated auction time is over (6 days) and incase of any unpaid fees, the seller is bound to pay before retrieving the item.
  7. The App management provides transportation / shipping service from site of the transportation company / seller in the seller’s city to the branch site of the transportation company in the city of Riyadh / company headquarters or from the seller to the buyer’s location at a special price. The value of additional transportation from the site of the transportation company to the exhibition site or from the transportation company to the client’s location or from the seller’s location to the buyer’s location shall be calculated. As shown in the application.
  8. The seller holds full responsibility for the item transportation in front of the official authorities and if the item has been reclaimed by the official authorities that restricting the company from proceeding/ concluding the deal then, the seller is irrespectively obligated to pay the service fees.
  9. In case of any insurance claims related to the item damage / crash the buyer shall submit his claim to the transportation company and Mazadak will not be held accountable as a result of that.
  10. Fees for any additional services shall be calculated according to the type of service, such as video filming of the item, price evaluation through the evaluation center, or an advanced display of the item through the browsing pages for different periods. The price shall be obtained through direct contact with the call center at 24/7 or holidays on No: 920026625.
  11. Mazadak App determines the selling time as per day, hour and location of the item whenever the vehicle is ready to be inserted into the app and as per the company convenience.
  12. Once the auction ends at the minimum agreed upon / above amount with the seller, Mazadak is authorized to finalize the selling process without reverting to the seller except special financial entities who request their permission to execute selling process according to their procedures.
  13. Once the auction ends at less than the minimum agreed upon price by the seller then, Mazadak must refer to the seller to grant his approval.


Terms of Purchase:

  1. The bidder or the buyer understands that auction fees on the items are not sufficient for the auction to be awarded, but the acceptance of the (seller) shall be required for the price where the auction is awarded, otherwise, the sale will not be concluded and the bidder or the buyer will not be worth the item.
  2. After transferring the value and amount received by the App management, the buyer shall have the right to request an inspection report. Accordingly, the report is downloaded as per the possible means of communication.
  3. In case of using the (Buy Now) feature (an immediate purchase of the vehicle without entering the auction), the User shall deposit the item’s value as shown in the application to complete the purchase process after accepting the application’s terms and conditions.
  4. In case the buyer wins the auction, the buyer, after complecting the total payment shall issue the required insurance to transfer ownership. The company shall not deem responsible for any consequence occurs of such delay.
  5. The buyer upholds ownership transfer official fees, in addition of SAR 100 service charge fee.
  6. The bidder or purchaser may apply to join the auction by fulfilling and meeting the following requirements:
  • Fulfilling all the data required during registration and all subsequent requirements required by the Application.
  • Transferring a down payment of the maximum estimated amount of the purchase to the App Management Account with the designated Saudi bank to prove seriousness. The company shall authorize the bidder to use 100% of the initially estimated amount to bid on the item. In case the seller wins the auction then the buyer is obligated to pay the remaining amount to transfer the ownership of the item in addition of purchasing fee plus VAT for the company. In case the bidding is over then the down payment plus fees will be added back to the bidder’s wallet.
  • Once the buyer accepts Buy now, He/she must complete the purchase by transferring the remaining amount and confirming the purchase process. Once the buyer does not commit to finalize the transaction within the time appearing on the screen for reserving the auction (10 minutes), the application management will contact the buyer to confirm and in the case the buyer withdraws after commitment the down payment will be deducted as a misuse.
  • The down payment amount will be reimbursed to the bidder’s bank account in 3 working days. Upon the bidder’s request.
  • The bidder shall be obligated to any transfer service fees if they arise.
  • The bidder / buyer account shall be activated and the possibility of bidding.
  • In order to complete the foreign, gulf or legal entity registration, the User shall have a valid residency, and his profession entitles him to buy and sell vehicles, equipment and vehicle and equipment wreckages.
  • If the sponsor is a juridical person, the sponsor shall submit a copy of a valid commercial register.
  • In case the item has any defects after receiving, the buyer shall have no right of compensation as long as the Company has enabled the buyer to inspect, examine and disclose all their deficiencies. The inspection report is not considered as a warranty of safety and wellness of the item.
  • In case of any insurance claims related to the car’s damage / crash the buyer shall submit his claim to the transportation company and the Company will not be held accountable as a result of that.
  • The bidder shall have no right to test the item the vehicle or equipment outside the inspection site. In case the bidder does anything that harm or cause harm to the vehicle or equipment, he shall bear the responsibility accordingly.
  • The App provides additional services such as buying an inspection report, upon the request of bidder / buyer in consideration of additional fees according to the item category.
  • Before buying, the bidder / buyer shall inspect the item. In case of making an offer to purchase, the bidder or buyer is considered duly aware of the condition of the item. The sale shall be based on condition of “The existing item and location thereof”.
  •  (Item custody yard), as follows:
  • Upon entry, the bidder / buyer shall show his online Account number to prove his relationship with the inspection.
  • In the custody yard, all bidders or buyers shall comply with the laws and regulations of the custody yard, which are:
  1. Attending at the specified times to organize inspection of item through pre coordination with the call center.
  2. It is not allowed to entry the yard during prayer times or carry out any repairs or modifications to the item located in the custody yard.
  3. It is not allowed to bring explosive and highly flammable materials into the custody yard.
  4. It is not allowed to place stickers or any other papers or advertisements on item located in the custody yard.
  5. Tampering with item and/ or any parts thereof located in the custody yard will subject you to the legal accountability.
  6. It is not allowed to take photos in the custody yard.


If there is any inquiry between the two parties, contact the call center on 920026625 or via e-mail: info@mazadak.com